Service Design Projects

As a Service Designer, I have completed diverse projects across various industries, including telecom, capital markets, and finance. By employing user-centered methodologies, I have enhanced customer experiences through innovative solutions that address specific pain points and are aligned with organizational strategies.

Co Creation Lab

Telecom, 2018

Transforming traditional business modules by leveraging Design Thinking methodologies by setting up go to market strategies and defining a co-creation journey.

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Sales Digital Transformation

Telecom, 2021

The design of the lead-to-cash customer journey while coaching, facilitating, and providing on-the-job training to empower the client’s teams to become self-sufficient.

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